Your local agent – only better
Dedicated property manager
You’ll receive a dedicated property manager who knows your property like it’s their own. They can swing by your property quickly when the need arises. All our property managers are employed directly by us and have deep local knowledge.
Great support
Property managers should spend most of their day at the properties they manage. When they’re not in front of their desk and an issue arises, we’ve got an entire team to ensure you and your tenants always receive an excellent experience.
Structured approach
We manage properties in a structured, process driven way. It means things aren’t missed, and the highest level of service is provided to our owners and tenants alike. It's different, but better.
Did you know?
Across the industry the average property manager stays in their role for just six months. This constant turnover results in a poor experience for landlords. Our property managers have an average tenure more than five times longer than the industry average.
Our happy clients
Absolutely recommend Certainty Property! These guys are fantastic and are always happy to attend my properties at short notice when required. From the initial engagement, to the follow up, to the management of our investment they have been brilliant. They look after us and our tenants and we are extremely happy to have such a professional team looking after our assets.
Lisa H
The inspection reports I’ve received have been excellent. With hundreds of pictures and agent comments, I can really get a feel for the state of my property. Fortunately, it’s always been kept in good nick by our tenants.
Helen G
4.8
4.8 out of 5 based on 515 reviews
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Common questions we’re asked about our full-service property management
Yes! As a client of Certainty Property, you will have a dedicated local property manager as your point of contact for all things related to your property as well as the support of the entire Certainty Property team.
As local property managers ourselves, we provide all the services that a property manager that belongs to a franchise real estate agent does. The difference is, we do it better and in most cases, for a cheaper property management fee.
By focusing solely on property management, you receive higher levels of service at a lower fee than by going with an agency that relies on the value of their brand as a substitute for innovation and exceptional service.
In New South Wales we service Sydney, Wollongong, and Central Coast. In Queensland we service Brisbane, Gold Coast, and Sunshine Coast. In Victoria we service Melbourne, Geelong, and Ballarat.
If you’d like to check if we service your suburb, we have a great suburb checker where you can enter your suburb and/or postcode to confirm that we manage properties where your property is located.
Rent Certainty is for serious property investors that understand the impact vacancies, arrears and falling rents can have on a property’s return.
Under the traditional agency model, if your property is vacant or your tenant fails to pay the rent, that’s your problem. We don’t think that’s fair. That’s why we’re the only property manager in Australia to offer Rent Certainty.
Absolutely. We will only accept management of your property if it’s located in an area where your dedicated property can easily service. If there is a need for your dedicated property manager to attend your property, we will be there.
In fact, based on the feedback we’ve received from our clients we physically attend their properties more often than the agents that make a point of having an office ‘just down the road’.
When it comes to leasing your property your dedicated property manager will be right there showing prospective tenants through at least twice a week until your property is leased.
As we only do property management there isn’t the need to have fancy offices on the main street of every suburb that we service. Whilst a franchise agency is paying huge overheads in the form of expensive commercial leases and franchise fees, we don’t have those unnecessary expenses. We pass those savings through to you in the form of lower fees and centralise our team out of main offices in the CBD.
It doesn’t make sense for property owners to pay excessive property management fees so agents can sell other people’s properties in opulent offices that are built with the sole purpose of facilitating property sales.
When we lease a property, we meet the tenant at the property to handover keys and give them a walkthrough. We believe this is better service than requesting a tenant come to us to pick up keys to their new home.
We will only accept management of your property if it’s located in an area where your dedicated property manager can easily service. If there is a need for your property manager to attend your property, they will be there.
The full terms of our rent guarantee are detailed in our Management Agreement and Guarantee Annexure. If you’d like to find out more, please click here.
Rent Certainty is a unique product, and we understand you may have some questions. Simply leave your details here and a member of our team will be in touch before close of business.